Thank you. We’ve received your warranty request.

Our warranty team will review the information you submitted and follow up regarding next steps. If additional information or documentation is needed, a member of our team will contact you.

What happens next?

We’ll review your request.

Our warranty team will review the vehicle information, issue details and documentation you provided.

We’ll reach out if we need anything else.

Additional information, photos or documentation may be requested to help evaluate your warranty request.

We’ll follow up on next steps.

Once your request has been reviewed, our team will contact you with additional information or next steps.

Need help in the meantime?

For questions about your warranty request or Van Hool warranty support, contact our warranty team directly at 877-427-7278 or below.