Expanding Vendor Roster and Consolidating Under Single, New Brand Umbrella – ABC Parts Source.
ABC Companies will consolidate all of its parts offering and parts-related activities under the new name ABC Parts Source. The rebrand, which will encompass all motorcoach and transit Parts Division activities under a unified umbrella, reflects the company’s focus on optimizing customer service via streamlined business processes. “By consolidating under the singular ABC Parts Source brand, we created greater business synergies that expand our resources and enhance our purchasing power to deliver even greater benefits to our customer base”, said John Gillis, Vice President ABC Parts Source. “For Parts Source customers that can translate to cost savings, and ease of accessibility to ABC Parts Source products and expertise including in-depth product knowledge and live customer support”, he added.
“Time is of the essence in a coach-down scenario”, noted Mr. Gillis. “And with strategic parts warehouse hubs and a network that spans the U.S. and Canada, customers know that we can turn their parts orders quickly regardless of their delivery location”. ABC Parts Source stocks over 200,000 SKUs for all major makes and models of equipment – including motorcoach and transit vehicles. In addition to Van Hool and other major OEM parts and components, ABC Parts Source offers quality aftermarket parts providing additional cost-effective options for operators. ABC’s automated supply chain system keeps inventory stocks accurate based on regional demands and customer needs, enabling better system-wide planning, while facilitating greater purchasing and negotiating power for large volume orders.
As the company continues to invest in its Part Source business, expanding its vendor roster is a priority focus. ABC continues to identify and vet new suppliers on a routine basis. The team also utilizes cutting edge tools and technology to manage its parts supply chain. The system offers high-visibility into the supply chain enterprise-wide so that Parts teams can be more responsive to customers’ needs in real-time, along with the ability to forecast future market needs based on customer historical purchasing data, geographical and seasonal consumption patterns and other key factors. “Improving parts fill rates and expediting more timely deliveries is essential to optimizing customer satisfaction”, said Mr. Roman Cornell, President and CEO, ABC Companies “By continuously expanding our available SKUs, adding new aftermarket products and predictively restocking at all of our distribution points, ABC is laser-focused on evolving and improving the customer experience”.
In keeping with the needs of our customers, the transition to the ABC Parts Source brand will be seamless. Customer account numbers, billing schedules, purchase history and contact information will remain the same, keeping the process simple and efficient.
ABC Companies is
a leading provider to the transportation industry with diverse product and service offerings that cover a full
spectrum of operational needs including new and pre-owned full-size highway
coach equipment along with transit specialty vehicles. ABC supports
customers with a comprehensive after sale service network for service and
repairs, collision services, extensive OEM and quality aftermarket parts needs
for transit, motorcoach and heavy-duty equipment from ten strategically placed
locations throughout the U.S. and Canada.
Additionally, private and municipal financing and leasing options are
available through the company's financial services group – one of the largest
financial service providers within the industry. For more information, contact ABC Companies
at 800-222-2875 or visit the company web site at www.abc-companies.com
